Automotive Dealerships

Your floor keeps turning over, the new models keep coming — and the factory training never catches up.

Your sales floor turns over fast, and your factory incentives ride on every new hire staying certified — but the official course lands months after the new models, EVs, and ADAS hit the floor, and it’s slide decks and PDFs on a dated portal when it does. TalentED turns the procedures and product knowledge you already have into standardized, high-quality video your floor will actually watch — deployed in days, kept current automatically, with every department’s OEM certifications and recall procedures tracked and audit-ready.

talented.ai · standardized training OEM COMPLEMENT · EV / ADAS New-model & high-voltage training STEPSEV platformHigh-voltage safetyADAS calibrationCertify the tech ENESFR+9● current across every dept Your own procedures · standardized · kept current
Audit-ready forOSHAEPA 609OEM
Standardized across every siteEvery languageUpdated automaticallyAudit-ready proof
Sales consultantSales consultant
Service technicianService technician
Service advisorService advisor
Parts specialistParts specialist
Who you’ll train

The people who run your store.

From the service bay to the showroom — one standard across every department.

Sales consultantsService techniciansService advisorsParts specialistsFinance & insurance
The reality across your store

The faces on your floor keep changing. The certifications never stop.

Every manager in the store runs into the same four walls:

01
Problem
Our factory incentives and co-op dollars ride on every department staying certified — but each one trains its own way, and keeping a clean read on who’s current means living in a spreadsheet.
Service Director
02
Problem
The new model lands on the lot, and the EV and ADAS work comes with it — months before the official course is ready. And when it lands, it’s slide decks and read-the-doc PDFs on a clunky portal — my techs click through and retain nothing.
Fixed Ops Director
03
Problem
My best diagnostic tech can chase down a no-start nobody else can, and the day he retires that read on the car walks out with him — none of it is written down.
Shop Foreman
04
Problem
I’m hiring and re-training the sales floor all year — and every new rep starts from zero on a model that’s already changed since the last time I trained anyone.
Sales Manager
How it gets handled across your store

Each wall, and what brings it down.

When the new model lands before the course

Build your own current training, live in days.

Turn the procedures and product knowledge you already have into standardized EV, ADAS, and new-model video your floor will actually watch — deployed in days, so your techs and your sales floor aren’t waiting on the official course to catch up. A complement to OEM certification, not a replacement.

Learn more →
Live in days · kept currentLive in days · kept current
When the master tech’s read on the car isn’t written down

Capture the diagnosis before it retires.

Film your master tech walking the no-start, the intermittent fault, the bulletin fix the way he actually works it — and we turn it into a permanent troubleshooting course the next hire follows. The judgment, not just the steps.

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Captured troubleshootingCaptured troubleshooting
When the auditor asks who’s current

Every department’s status in one place.

See who’s certified and who’s expiring across service, sales, parts, and finance & insurance — with renewals tracked and proof on hand before anyone touches a high-voltage system. No scramble across spreadsheets when the OEM or the auditor comes asking.

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talented.ai/org · certification status by departmentAll departmentsExpiring soon4 of 6Departments current93%Staff certified7Renewals due in 30 days11High-voltage qualifiedDEPARTMENTSTAFF CERTIFIED · NEXT RENEWALSTATUSService technicians18 of 19 · renews Aug 14CURRENTSales consultants12 of 13 · renews Sep 02CURRENTParts specialists5 of 6 · renews Jun 21DUEService advisors7 of 7 · renews Oct 09CURRENTFinance and insurance3 of 3 · renews Nov 30CURRENTElectric-vehicle techs9 of 11 · renews Jul 05IN PROGRESSIllustrative data · certification records sync to your systems · audit-ready per department.Search by name…
When the floor turns over again

Get a new hire to standard in days, not a quarter.

Assign each new hire the exact path for their role — service, sales, parts, or finance & insurance — and they ramp on the current models and procedures in days, instead of shadowing whoever’s free. The standard travels with the role, so a rep who leaves doesn’t take the training out the door. A new sales consultant’s path, for example: the current models, the finance & insurance process, then the demo-and-delivery walkthrough.

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Role-based · ramped in daysRole-based · ramped in days
Across the dealership

What it looks like across the dealership.

A dealer builds its own current EV-platform training in days
EV PLATFORMLive in days
Fixed Ops Director

A dealer group builds its own current training on a new EV platform in days, instead of waiting months for the official course.

The whole sales floor is trained on the new model before the cars arrive
SALES FLOORBefore the lot
Sales Manager

The whole sales floor is trained on the new model year before the cars reach the lot.

CERTIFIED · BY DEPARTMENTService · currentCURRENTSales · currentCURRENTParts · expiringDUEfinance & insurance · currentCURRENT
Service Director

A service director sees who’s certified and who’s expiring across service, sales, parts, and finance & insurance, in one place.

Today vs. with TalentED

The store, before and after.

Today
  • ×The new model is on the lot before the OEM course is ready to certify the techs.
  • ×The master tech’s read on a hard diagnosis lives in his head, and retires with him.
  • ×A service bulletin moves the procedure and half the shop runs the old method for weeks.
  • ×The sales floor is still learning the new model from each other after the cars arrive.
  • ×Who’s current across service, sales, parts, and finance & insurance is a scramble through spreadsheets.
  • ×A new hire is trained by shadowing whoever’s free — so no two people on the floor work the same way.
With TalentED
  • Your own current EV and new-model training is live in days, alongside OEM certification.
  • The master tech’s diagnosis is captured as a permanent troubleshooting course.
  • A bulletin change is live to every tech within 48 hours.
  • The whole sales floor is trained on the new model before it reaches the lot.
  • Who’s certified and who’s expiring — service, sales, parts, finance & insurance — in one click.
  • Every new hire ramps on the same standard path for their role — in days, not a quarter.
Always current with your standards

You answer to standards like these — and they change. When one does, we flag the affected training and prepare the update for you to approve, so no one is ever trained on last year’s rule.

OEM certification programsEPA 609OSHAHigh-voltage safety
See how regulatory monitoring works →

Excellence is teachable.

Built, deployed, and kept current — in days, not years.

Book a demo →