FEATURE · INSTANT KNOWLEDGE CAPTURE

Capture the senior’s knowledge before they walk out.

Your most experienced people carry years of know-how in their heads — the edge cases, the shortcuts, the “how I actually do it.” Get it down in any raw form — film them at the job, record them talking it through, pull the docs off their computer, send the calls they’ve already recorded, or record the video calls and meetings where the work gets explained — and hand it over. You give us the raw material; we build it into permanent, teachable training, before the retirement or the resignation.

See it in action →
ANY RAW FORM IN · YOU HAND IT OVER · PERMANENT COURSE OUT
How it works
1
You
Capture the expert, any way you can
Film them at the job, record them talking it through, or grab the docs and calls they already have. Raw is fine.
2
You
Hand over the raw material
Send us the videos, the recordings, the files — no script, no editing, no cleanup first.
3
Us
We build it into a course
The know-how is structured into a clean, standardized, teachable course — cited to the expert it came from.
4
You
The knowledge stays after they go
A permanent video course on your Learning Management System (LMS) — the next hire learns the right way, long after the expert leaves.
Raw material in · permanent course out, before they leave
Any raw form
Video, audio, docs
1 expert
Knowledge captured
0
Scripts to write
Forever
It outlives the exit
The risk

When the expert leaves, the expertise leaves.

Every operations leader is staring down the same clock:

“
When our most experienced people retire, the know-how walks out with them.
Plant Manager
“
Forty years of judgment can’t be replaced by a two-week onboarding.
VP of Operations
“
Only one person knows how to fix that line, and he’s leaving in three months.
Maintenance Lead
“
Mentorship doesn’t scale — not every expert is a good teacher, and they’re all busy.
HR Director
Knowledge capture · get it down before they go

Raw material in. A permanent course out.

You don’t write a script, run a studio, or turn the expert into an instructional designer. Film them, record them, or pull the files off their computer — in any raw form — and hand it over. We build it into a clean, standardized course, cited to the expert and live on your Learning Management System (LMS), before the retirement or the resignation.

01Capture

Get it down in any raw form.

The expert doesn’t have to write anything, sit for a polished shoot, or learn a tool. Film them doing the job on a phone, record them talking it through over coffee, pull the standard operating procedures (SOPs) and notes off their computer, or send the calls they’ve already recorded. Whatever’s easiest to get out of their head — that’s the input.

  • Film them at the job. A phone video of the expert actually running the line beats any document.
  • Record them talking it through. An audio note or a walkthrough call captures the judgment a manual never does.
  • Pull the docs off their computer. Old SOPs, notes, checklists — whatever’s already sitting on their drive.
  • Send calls they’ve already recorded. Training calls and Q&A you have on file count as raw material too.
  • Record a video call or a meeting. A Zoom or Teams session where the expert walks through the work — a handoff, a review, a team huddle — is raw material too.
  • Capture it however it comes out. Film the expert at the job, record them talking it through, pull the documents off their computer, send the calls they’ve already recorded — written notes too. We work from all of it together to build one course.
floor_video.mp4 voice_note.m4a notes_sop.pdf + recorded calls HAND IT OVER talented.ai/capture · the expert KNOWLEDGE CAPTURE Drop the raw material video · audio · docs · no cleanup WHAT COUNTS AS INPUT JOB VIDEO VOICE NOTE OLD DOCS RECORDED CALL ● RAW MATERIAL RECEIVED · QUEUED karen_line_walk.mp4 · 412MB ✓ IN how_i_do_it.m4a · 18MB ✓ IN changeover_notes.pdf · 0.9MB ✓ IN
02Build

We build it into a teachable course.

Raw video, a rambling voice note and a messy PDF don’t teach anyone on their own. We structure everything the expert handed over into one clean, standardized course — the steps, the edge cases, the failure modes — and cite every piece back to the person it came from, so the floor trusts it.

  • The judgment, not just the steps. The shortcuts and edge cases the SOP never had make it into the course.
  • One standardized course. Scattered raw material becomes a single, consistent, teachable standard.
  • Cited to the expert. Every module names the senior it came from — this is how they actually did it.
  • You validate before it ships. Review and sign off on the course — the one right way, confirmed.
  • You see it before we build it. We turn the raw capture into a draft you review and approve — then we produce the finished course. Nothing ships on a guess.
BUILD · RAW MATERIAL → CITED COURSE FROM ONE EXPERT’S KNOW-HOW TO A COURSE Raw video + notes → 1 teachable course · validate first RAW · from the expert job_video voice_note old_sop qa_call unscripted, unstructured the tricks & edge cases never written down anywhere lives only in one head WE BUILD Line Start-up · Standard DRAFT Step 1 · Pre-start safety check Step 2 · Pressure & gauge read Step 3 · Sequence the start Step 4 · The fault to watch for ● cited to the expert · R. Okafor edge cases & failure modes kept ✓ VALIDATE EDIT No course ships until you sign off YOU VALIDATE, THEN IT GOES LIVE ONE STANDARD CITED TO EXPERT JUDGMENT KEPT YOU APPROVE
03Keep

The knowledge stays after they go.

Once you’ve validated it, the course is permanent. It lives on your Learning Management System (LMS), ready to assign to the next hire — and it doesn’t leave when the expert does. The retirement happens, the resignation lands, and the right way to do the job is still on the floor.

  • It outlives the exit. The expert’s method is on the floor long after the retirement or the resignation.
  • The next hire learns it right. They ramp up from the best operator’s method, not by breaking things first.
  • On your Learning Management System (LMS). The course publishes into your own catalog, under your brand, ready to assign.
  • A library, not a one-off. Capture more experts over time and the know-how compounds into a searchable catalog.
yourcompany.talented.ai/catalog YOUR BRANDED PLATFORM · FROM KNOWLEDGE CAPTURE Permanent course · the expert has left, it hasn’t Line Start-up Standard Source: R. Okafor · 32 yrs on the floor ● LIVE · expert has retired CAPTURED LIBRARY Line Start-up✓ Fault Diagnosis✓ Tooling Setup✓ Shift Handover▶ KNOWLEDGE KEPT Ready to assign · any new hire A LIBRARY, NOT A ONE-OFF PERMANENT COURSE BRANDED PLATFORM OUTLIVES EXIT READY TO ASSIGN
Before / after

It walks out the door. Or it stays for good.

The same expert’s knowledge, two very different fates the day they leave.

Today

The know-how leaves with them

  • ×Decades of judgment gone the day the senior retires.
  • ×A two-week onboarding that can’t come close to replacing it.
  • ×One person who knows how to fix the line — and he’s leaving.
  • ×Mentorship that doesn’t scale and experts too busy to teach.
With TalentED

The knowledge stays on the floor

  • ✓Capture it in any raw form — video, audio, docs, recorded calls.
  • ✓Built into a permanent, standardized course, cited to the expert.
  • ✓The next hire learns the right way, not the hard way.
  • ✓It outlives the retirement or the resignation — for good.
Use cases

Capture the expert. Keep the knowledge.

What capturing the senior’s know-how looks like across different teams:

HR Director

A capture week, three experts

An HR director runs a “capture week” with three retiring experts, handing over phone videos and recorded Q&A; TalentED builds a course library from it.

Plant Manager

The fix becomes a course

A plant manager films the retiring maintenance lead diagnosing a recurring fault; the diagnosis becomes a permanent troubleshooting course.

Energy Operator

The startup sequence, kept

An energy operator records the senior controller’s startup sequence before retirement; it becomes standardized training for the next shift.

Manufacturer

Proficient months sooner

A manufacturer records a veteran setter’s tooling adjustments; the course lets a junior reach proficiency months sooner.

Their knowledge in. Permanent training out.

The expertise you’re about to lose already exists — in the senior’s head, on a phone video, in a recorded call nobody’s touched. Get it down in any raw form, hand it over, and get back a permanent, teachable course. No script, no studio, before the retirement or the resignation.

01 Phone video 02 Recorded talk-through 03 Docs off the computer 04 Recorded calls 05 Permanent course
Wired to the rest of the platform

A capture is the first link in the chain.

Capturing the expert is where it starts. From that raw material, the rest of the platform takes over — localizing the course, keeping it current, proving who learned it, and putting it in front of the team.

RAW CAPTURE

Any raw input, turned to training

A phone video or audio note from anyone on the team becomes standardized, deployable training.
MULTI-LANGUAGE

The expert’s course, any language

What the senior knew goes out in the languages your floor actually needs.
QUIZZES & CERTIFICATES

Proof they learned it

A built-in quiz and certificate turn the captured course into proof someone can do it.
LMS

Where the team takes it

The permanent course lands on your Learning Management System (LMS), ready to assign.
Who this matters most for

When your best tech retires, their head walks out the door too

MANUFACTURING

Manufacturing & Industrial

Record how your 30-year line lead reads a machine by sound before the retirement party clears it forever.
ENERGY & UTILITIES

Energy & Utilities

Capture the substation veteran's switching judgment and fault-tracing instinct before that hard-won grid knowledge retires off your crew.
LOGISTICS

Logistics & Warehousing

Record how your veteran dock lead sequences a trailer load and balances axle weight before that instinct walks out.
AUTOMOTIVE DEALERSHIPS

Automotive Dealerships

Bottle the master tech's diagnostic shortcuts on tricky drivetrains so the next bay isn't guessing once they retire.

Capture the expert before the last day.

“Excellence is teachable.”

Point us at the senior who’s retiring, the one person who knows how to fix the line, the veteran nobody can replace. Give us twenty minutes and we’ll show you the permanent course that comes back from the raw material you already have — live on the call.

See it in action →